
SyncInk Ticket Bot
Enterprise Support Ticketing with Native Private Thread Isolation
Private Thread Infrastructure
Operates inside Discord's private threads. Avoids filling up the server channel list, preserves member confidentiality, and never hits server channel quotas.
Custom Categories & Emojis
Interactive buttons and drop-down menus with support for custom Discord emojis. Routes user tickets into dedicated departments (General, Bug Reports, Reports, etc.).
Encrypted Web Transcripts
Automatic transcript generation upon closure. Archives message timestamps, attachments, and embedded messages in an encrypted HTML viewer for staff auditability.


